Press release – Upper Clutha Hospice Trust board hands keys of shops to the Otago Community Hospice

Media release Embargoed to May 16, 2023

The Upper Clutha Hospice Trust Board (UCHTB) have decided to rationalise the Trust’s activities by
transferring the Trust’s retailing operations to the Otago Community Hospice (OCH).

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Photo – L to R: Ginny Green, CEO Otago Hospice Trust, Ross Parry, Trustee Upper Clutha Hospice Trust Board, Russell McGeorge, Chairman Upper Clutha Hospice Trust Board, Jill Milward, Retail Manager Upper Clutha Hospice Trust Board

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The Upper Clutha Hospice Trust is pleased to announce that the Trust is funding Dunstan Hospital to employ an additional Wanaka based District Nurse, whose main focus will be supporting patients with terminal illnesses.

The new Nurse will work closely with the other care providers including the patients’ GPs, and the Otago Community Hospice Coordinators, Palliative Nurse Specialist and Medical Officer.

This is a permanent half-time role, but with flexible hours to enable the provision of care to terminal patients as and when required. The appointee will complement the District Nursing team when not involved in palliative care work

“Our Trust recognizes the growing numbers of patients in the Upper Clutha with terminal illnesses, and the desire of many to stay in their own homes if possible, rather than be admitted to a Palliative Care Suite” notes Russell McGeorge, Chairman of the Upper Clutha Hospice Trust. “Our decision to fund this additional District Nurse was based on this trend in patients’ wishes, and on our desire to add to the resources supporting those with terminal illnesses in the Upper Clutha”

“The Trust’s ability to provide this funding stems from the wonderful support the Trust receives from the Upper Clutha Community both in terms of donations and by the continuing support of the Trust’s Hospice Shops.

Debi Lawry, Director of Nursing at Dunstan Hospital comments that “This commitment by the Upper Clutha Hospice Trust enables the provision of much needed additional community based palliative care resources in the rapidly growing Upper Clutha communities”

An appointment has been made to the new role, and she will take up the role in late July. She will be based out of the District Nurses Offices in the Wanaka Lakes Health Centre, with a car provided by the Trust.

Russell McGeorge
Upper Clutha Hospice Trust Board
03 443 9176 or 021 454 897

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Newsletter – Issue 2 – 29 Oct 2018

Greetings Everyone – it is time for another update on the Trust’s activities:-

The Stina Mooyman Palliative & Respite Care Suite

Our Suite continues to provide support for both the palliative care and respite care needs of those with life-threatening illnesses in our region. The Suite’s occupancy for the first 6 months of the current financial year (April thru September) is running at 58% which is well down on the same period last year, which had an occupancy of 75%. Unlike last year however, when virtually all the patients were palliative care patients, this year we are seeing a mix of both palliative & respite care patients, which implies a wider range of support to our community.

Talking to local GPs, they feel that the variation in demand for the Suite just reflects the natural irregularities in the number of patients with terminal illnesses in the district. The reduced occupancy levels do cause us to reconsider when we commit to purchasing the second patient room.

We were pleased to be able to host a visit to the Suite by Miss Mooyman’s trustee, Mr John Harrington of Arrowtown, in October. John had been unable to visit the Suite previously, and we were very pleased to be able to show him what Miss Mooyman’s generosity has produced. John was very impressed by our Suite and the services we offer.

Miss Mooyman made a further generous donation to the Trust in September to assist with expenses, for which we are most grateful.

Retail Trading Activity

Our retail trading for the first six months of the current financial year (April thru September 2018) has continued to flourish, with our trading income up 42%% over the same period last year. This is a very satisfactory result and is a real credit to all involved in our Shop, Warehouse and online trading activities. The support of our retail activities by the community and visitors is simply magnificent.

As we grow, our costs increase, so our surplus does not increase at the same rate as our income. For the first six months of the current financial year, our surplus on our trading activities has increased by 35% which is also a very satisfactory result.

Thank You to the Volunteer & Staff Teams

The Trustees want to say a big thankyou to all the volunteers and staff who assisted us over the winter months. The Shop and the Warehouse performed really well with good sales levels.

Although not a particularly cold winter, the Warehouse was at times very cold, and we really appreciate those volunteers and staff who worked at the Warehouse over the winter months. When we leased the premises the Trustees realised that the Warehouse would be cold, and that was why we built the clothing storage and sorting room inside the Warehouse, and put in some electric heaters in addition to the heat pump. During the winter we added additional suspended electric heaters in the main storage & retail area as it became evident how cold this area was, and replaced the entry door so that the door did not have to be open. It still was pretty cold at times.

We will be monitoring the temperatures closely next winter and if necessary we will suspend retail sales from the Warehouse in the colder months, if the workplace becomes too cold again.

Change at the Warehouse

Farewell Tracey

As many of you will know, Tracey Morrow our Warehouse Manager resigned recently, and finished with us at the end of September.

Tracey joined us as Warehouse Manager in March 2016 when our “warehouse” was the house at Yeverley McCarthy’s storage facility on Ballantyne Rd. We have come a long way from those days, and Tracey played a large role in our evolution. We particularly appreciate the way she and Ronalda pitched in and made the move to the new premises at Gordon Rd happen in September 2017.

Under Tracey’s guidance our warehousing operation has grown from a relatively small operation in Yeverley’s premises, to a fully-fledged warehousing and sales operation at the Gordon Rd premises. We have appreciated her understanding as we have evolved, particularly over the cold winter months.

Bev & Ray Rudkin hosted a farewell for Tracey, and we wish her all the Best for her future endeavors.

Revised Warehouse and Shop Arrangements

After advertising unsuccessfully internally amongst our Volunteer Teams, for a replacement for Tracey as Warehouse Supervisor, we have decided on the following arrangements:

  • As Retail Manager, Jill Milward will have overall management responsibility for both the Shop and Warehouse
  • The day-to-day supervision of the Warehouse operations (stock handling and Warehouse retail sales) will be shared as follows:
    • Ronalda Clark will work Tuesdays, Wednesdays and Thursdays, and
    • Mandy Bavoillot will work Fridays and Mondays, and will assist Jill, providing administrative support as required
  • The Warehouse will NOT be open on Saturdays
  • Anne McKenzie will continue to look after our on-line trading (Trade Me and Wanaka Trading Post)
  • Ross Parry remains as the Trustee in charge of the Shop and Warehouse

Change at the Shop

Thank You Margaret Henderson, Carolyn Fairburn & Amanda Caulton

Margaret Henderson has decided to step down from her shared role with Carolyn Fairburn, looking after the Shop on Saturdays, and Amanda Caulton has kindly offered to pick up Margaret’s role. Carolyn will continue to share this role with Amanda. Thank you to the three of you.

Strengthened Cooperation between our Trust and Otago Community Hospice

As noted in our last Newsletter, the Trust made a contribution of $30,000 to the Otago Community Hospice Trust in April, to help support their work in the Upper Clutha. Their work in the community is complementary with our activities.

A social event for representatives of our Trust and the Otago Community Hospice Trust was held in Wanaka in September to celebrate the strengthened cooperation between the two organisations. Thanks to Aspiring Law and Lazy Dog Wines who supported this function and to Bev Rudkin and Margaret Hay who catered for the function.

Recent Fundraising from which the Trust Has Benefitted

Viking Ball

Peter Marshall organised a “Viking Ball” on Saturday August 4, at his Corbridge Estate venue, and chose our Trust to be the beneficiary of this event. This was a very successful event, and Peter subsequently presented the Trust with a cheque for $15,000 raised at the function. It is generosity such as this from our community that makes the Trust’s job so much easier. A very sincere thank you to Peter, his wife Claire, and their team for organising this event and choosing our Trust as the beneficiary.

Aspiring Lifestyle & Retirement Village Arts & Crafts Auction

The residents of the Aspiring Lifestyle Village recently held an Arts & Crafts auction, for which our Trust was chosen as the beneficiary. Bev & Ray Rudkin attended a social function following the auction, at which they were surprised to receive a cheque for $2,500 on behalf of the Trust, from the organisers of the Sale. Thank you to Toni Mason and her team at the Village for organising this event and choosing our Trust as the beneficiary.


As mentioned above, we recently received another donation from Stina Mooyman towards expenses, which was most unexpected and for which we are most grateful.

As this Newsletter was being finalised, we received a donation from the EMM Hayes Trust, towards expenses, for which again was unexpected, and for we are most grateful.

UCHT Policies

At the last meeting of Trustees on September 4, the following policies were approved:

  • Staff & Volunteer Policies
  • Retail Sales Policies
  • Fraud Policies
  • Communications & Cooperation Policies

Copies of these policies will be available in binders at both the Shop & Warehouse for your information, and we ask that you familiarise yourself with these as appropriate

The Trustees have previously approved a Health & Safety Charter that is on display at both the Shop and Warehouse and again we ask that you familiarise yourself with this.

Up-Coming Changes to our Trust Deed

When the Trust was formed in 2013, it was by no means clear that a Hospice Trust would be feasible in the Upper Clutha given the districts relatively small population. The Trust’s first task was therefore to determine if a community funded palliative and respite care facility in the district would be financially viable. Given the focus of the founders at the time (and lack of funds), the trust deed that we formed the Trust under is a somewhat basic document.

Given the success of the Trust to date, the Trustees consider that the trust deed now needs to be modified to underpin the Trust going forward. To this end we plan to extend the Trust’s objectives to reflect the range of activities we support, and to strengthen the deed’s administrative procedures. We are being advised by Tony Horder of Wanaka Law in this matter, which requires that we get approvals from the Solicitor General/Crown Law Office.

Part of this process involves our calling a public meeting of contributors to present and discuss the proposed changes, and you will shortly see a newspaper advertisement relating to this meeting (date yet to be finalised). You will be most welcome to attend.

We will be putting the proposals up on our website prior to the meeting, once we get the go-ahead from the Solicitor General/Crown Law Office.

Xmas Sale Event

Bev Rudkin and Anne McKenzie are again organising a Xmas Sale Event featuring Xmas decorations and food, gift ideas etc, and this is planned for late afternoon/evening on November 22 at the Wanaka Bowling Club. Further publicity will be coming in November, and we hope that you will keep the date free to attend.

Xmas Party for the Trust’s Volunteers, Staff & Supporters

Pamela and Russell McGeorge are hosting a Xmas party for the Trust’s invaluable workers.

Date:   December 7

Time:   From 6:00pm… till whenever

Place:  our home at 134 Hunter Crescent, Wanaka

Please plan to attend. A separate notice will be sent out in November

Contact Us


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Newsletter – Issue 1 – 22 June 2018

Long overdue, we are publishing a Newsletter for our volunteers and supporters. Welcome to this first issue. The Newsletters will generally be published quarterly, but more frequently as needed when there is news to communicate.

The Newsletters will be sent to all on our volunteers and supporters email register, it will be available on our website at and printed copies will be available at our Hospice Shop and at our Warehouse.

As this is the first issue, it covers a range of news over recent months as catch-up for readers, some of which will be “old news” to a number of readers….. please bear with us as we get all readers up to speed!

Our Volunteer Teams
The Trust’s operations depend on our volunteer teams, and our Trustees and Managers really appreciate the support that the teams provide. We have four separate teams as follows:
• The Shop Volunteers – this is a big team that supports our Shop 6 days a week
• The Warehouse Volunteers – this is a smaller team that does the behind the scenes work of receiving, sorting and pricing of the stock donated to us, to be ready for sale.
• The “Honeyrunners” (yes it is a strange name, but it has stuck!) – a small team that moves stock between the Warehouse and Shop and vice-versa, using the Trust’s van
• General Supporters – this is a group of individuals who take care of a wide variety of tasks, including Roy Tempero repairing and making jewellery, Harry Clark checking all electrical items before they are put out for sale, Dan Pinkney who assists with stock pickups and deliveries, Bev Rudkin who helps in all sorts of ways and Anne McKenzie who amongst other things looks after our on-line trading.

A huge thankyou to all the volunteers who support our various activities, and a very warm welcome to those volunteers who have just joined us.

We are always looking for new people to join one of our volunteer teams. If you know of someone who would like to assist us please get them to contact Jill Milward at the Shop or Tracey Morrow at the Warehouse or one of our Trustees.

Change to Shop/Retail Manager
Farewell Jenni
In April Jenni Nolan resigned to take up an opportunity she had been offered with a new start-up business in Wanaka. While very sorry to loose Jenni, we understand her desire to take up the new opportunity offered to her, and wish her every success in her new role. Jenni did a great job for us as the Shop Manager and readers will have enjoyed her cheerful personality in the Shop!

Welcome Jill
A chance conversation between Pamela McGeorge and Jill Milward at a COOTS exhibition in Arrowtown shortly after Jenni’s resignation, introduced us to Jill Milward. Jill a new permanent resident of Wanaka after holidaying here for some years from Timaru, was looking for a position…… and the rest is history, with the Trustees being delighted to appoint Jill to the expanded position of Retail Manager for the Trust.

Jill has strong previous retail experience, and came strongly recommended from Plunket in Timaru, where she had been responsible for managing their southern South Island volunteer team. As Retail Manager, Jill is responsible for the Trust’s retail activities both at the Shop and also at the Warehouse.

Expansion of the Warehouse Operations
When we moved to the new warehouse premises in Gordon Road in September 2017, our anticipation was that with the big increase in space available, we would have space to spare and could have a display/sales area for larger furniture items, over-night storage for the van etc. Well it hasn’t really worked out that way!

We have been deluged by the community’s generous donations of clothing and goods to sell, such that the warehouse is bursting at its seams. There is now no spare space. Warehouse Manager Tracey Morrow and assistant Ronalda Clarke, supported by the Warehouse volunteers have done wonders to keep on top of the accumulating stock.

We started selling larger items directly from the Warehouse and rapidly found that there were customers who liked the cramped “second hand shop” atmosphere of the warehouse in preference to our elegant shop, and warehouse sales soared. We now offer both the elegant Shop sales environment and the Warehouse environment to our customers. To coordinate all our retail sales activities we have appointed Jill Milward as Retail Manager, responsible for both our Shop and Warehouse sales. Tracey Morrow is responsible for the warehousing operation.

Retail Trading Activity
Our retail trading in the year to March 31, 2018 has continued to flourish, with our trading income up 21% over the previous year. This is a very satisfactory result and is a real credit to all involved in our Shop, Warehouse and online trading activities. The support of our retail activities by the community and visitors is simply magnificent.

Our Shop continues to be our main retail centre, but retail sales from the Warehouse are now quite significant and have boosted our total sales in an unexpected manner. We have been relatively slow to expand our online sales , but Anne McKenzie, Roy Tempero and Tracey Morrow have recently put more emphasis on this trading channel, and the revenues achieved are growing strongly.

New Logo for the Trust
Readers will have noted that we changed the Trust’s logo earlier in the year. The previous “little lady” logo developed by volunteer Arlene Bell, had served us well, but the trustees felt that it was time to modernise our logo and use it consistently across all our premises, vehicles, printed materials etc. We are steadily widening the use of the new logo, and the general responses we have received have been favourable.

The Trust has been Incorporated
With the Trust having now developed significant assets, the Trustees considered that it was time to incorporate the Trust under the Charitable Trusts Act 1957. This makes the Trust a “body corporate” strengthening its legal standing and reducing the Trustees personal exposure. Our full legal name is now the Upper Clutha Hospice Trust Board. This incorporation will have no effect on the general functioning of the Trust.

Our thanks to Tony Horder of Wanaka Law for advising us and assisting with the incorporation process.

Appointment of Additional Trustees
At its April meeting, the Trustees welcomed the appointment of Management Committee members Anne McKenzie and Ross Parry as Trustees, with both having made strong contributions to the Trust’s work.

Anne is a very active volunteer both at the Shop and at the Warehouse, and has worked with Bev Rudkin in soliciting the donation of goods and services for our fundraising auctions.

Anne has also recently expanded our on-line presence and trading, both with the Wanaka Trading Post and Trade-Me. With her drive, our level of on-line trading has increased greatly. This is an important adjunct to our retail activity in promoting the Shop and Warehouse, and as a vehicle for the sale of special/higher value items to a wider audience beyond the Upper Clutha.

Ross Parry, who has a very strong background in retailing, is the Trustee responsible for the general direction of our retailing and warehouse operations. Our paid managers Jill & Tracey report to Ross. If readers have at any time suggestions or concerns re our retailing, pricing and warehousing please pass these to Ross and he will action them as appropriate.

The Stina Mooyman Palliative & Respite Care Suite has a busy first full year
The Suite opened in September 2016, so the 2017-18 financial year to March 31, 2018 was its first full year of operation. It had over 85% occupancy for the first 9 months of the financial year, but since December 2017 the occupancy has been significantly reduced.

For the first nine months of the financial year, we were only able to cater for palliative care patients at the end of their lives, but with the reduced demand for residential palliative support in the Suite in 2018 so far, we have been able to provide much needed respite care. This has relieved home carers with short patient stays in the Suite. Our occupancy experience lines up with that experienced by Otago Community Hospice in the rest of Otago.

With the high Suite occupancy experienced in 2017, we have started to think about adding the second patient room to the Suite, and we have targeted several fundraising events to this end. A final decision on adding the second patient room will be based on the demand for the Suite in 2018.

Wanaka Golf Club Supports the Trust
Wanaka golf provided magnificent support to the Trust in early 2018.

The Wanaka Golf Club Professional Allan Rose and his wife Maree chose our Trust to be the beneficiary of the ProAm Tournament that they organised, and made a significant donation to the Trust. The Wanaka scene made a huge impact on the ProAm players from throughout NZ, and they were very generous in their support of our Trust. We look forward to being involved with Allan & Maree in future annual ProAm Tournaments in Wanaka.

For the second time, the Wanaka Golf Club chose our Trust to be the beneficiary of their annual Hirepool Weekend Golf Tournament in March. The Club made a very generous donation to the Trust, and we were able to hold a spirited auction at the closing ceremony for the tournament.

Through the efforts of Bev Rudkin, Anne McKenzie, Penny & John Wilson and others we lined up a large range of items to be auctioned from our very generous community. Once again Yeverly McCarthy and Geoff Kerr were the auctioneers and they achieved a record result with over $30,000 raised on the night. The Trust’s team were astounded by one generous golfer who had not been successful in purchasing anything at the auction, but gave us a $300 donation as he left the function!

Strengthened Cooperation between our Trust and Otago Community Hospice
Since the inception of our Trust in 2013, we have cooperated with, and been complementary to the Otago Community Hospice (OCH). One of our Trust’s key policies is not to duplicate services provided by other parties such as the OCH.

Our Trust provides:
• the Stina Mooyman Palliative & Respite Care Suite at the Aspiring Enliven Care Centre
• equipment for use by the District Nurses in caring for the terminally ill in the community
• financial support for palliative care training for Upper Clutha care givers
• financial support to terminal patients for GP fees, and use of the Trust’s palliative care Suite as required.

The OCH provides support to those with terminal illnesses living in their own homes in the community, through their Central Otago Coordinator Team based in Cromwell. The Coordinators visit the Upper Clutha as needed. The OCH also have Doctors and Nurses who are palliative care specialists, and these clinicians are in the Upper Clutha regularly supporting the OCH Coordination Team, local GPs and aged care facilities.

With the Trust established as the major fundraiser in the Upper Clutha supporting care for the terminally ill, we have agreed to assist the OCH by contributing towards the cost of their work in the Upper Clutha. Additionally, the two organisations will be working together to present a joint face to palliative care in the district. For the 2018-19 financial year, the Trust has made a contribution of $30,000 to the OCH towards the cost of their work in the Upper Clutha, and annual contributions are anticipated.

We believe that through closer cooperation between the two organisations we will both be able to better serve the needs for palliative and respite care in the Upper Clutha.

Upcoming Fundraising Event
Peter Marshall is organising a “Viking Ball” on Saturday August 4, at his Corbridge Estate venue, and has chosen the Trust to be the beneficiary of this event. An auction is to be held during the evening, from which the Trust will benefit and some handsome items are being lined up for the auction.

This is will be a major mid-winter social event in Wanaka, and tickets are now on sale at

Contact Us

Retail Manager: Jill Milward 443 4142
Warehouse Manager: Tracey Morrow 443 5894
Trust Retail Director: Ross Parry
Trust Secretary: Margaret Hay 443 9210
Trust Chairman: Russell McGeorge 443 9176

Visit our website at:
Visit us on Facebook:
See us on Trade Me:
See us on Wanaka Trading Post:

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In May & June 2017, the UCHT was pleased to sponsor a series of palliative care training workshops provided by the Otago Community Hospice (OCH), for nurses and care givers in the Upper Clutha. These workshops were well attended and the feedback is that they were a great success, significantly adding to the palliative care expertise in our region.

Particular thanks to Pam & Brett Simpson who provided free accommodation at their Wonderview Motels for the OCH trainers for each workshop.

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The UCHT now provides additional nursing & clinical care for patients at the end of life as follows:

• Additional nursing care is now available free of charge for patients in the Trust’s Stina Mooyman Palliative Care Suite as necessary during the patients’ last days. This additional nursing support is provided as and when recommended by the Manager of the Aspiring Enliven facility.
• In collaboration with the GPs at both the Aspiring and Wanaka medical practices, the UCHT will fund GP care for patients during their final weeks of life, if they have exhausted their government provided GP terminal care funding. The Trust’s additional funding support is available both to patients in the Trust’s Stina Mooyman Suite, and to patients choosing to remain in their own homes in the Upper Clutha. The funding is provided on the recommendation of the patient’s Wanaka GP.


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Stina Mooyman Palliative Suite Opens on September 30, 2016

The Upper Clutha Hospice Trust’s Stina Mooyman Palliative Care Suite was opened on September 30 by Waitaki MP Jacqui Dean, as part of the opening ceremony of the Aspiring Enliven Care Centre on Cardrona Valley Rd in Wanaka.
As the neither the Trust’s Foundation Donor Stina Mooyman or her Trustee Mr John Harrington could attend the opening, Jacqui Dean was assisted by Betty Swift of Wanaka a friend of Stina’s from Stina’s first days as a new immigrant in NZ in 1956.
Russell McGeorge Chair of the UCHT noted that “The opening of the Suite was the culmination of three years hard work by the Trust to turn Bev Rudkin’s idea into a reality”.
Following the opening, the invited guests explored the Aspiring Enliven Care Centre and the Trust’s Suite and all were most impressed by these new facilities for Wanaka.
A public open day was held on October 1 to allow the public to view the new facilities before patients started to be admitted on October 3, and many Wanaka residents took the opportunity to visit the new facilities.
The first patient to use the Suite was admitted from Dunstan Hospital on October 5.

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